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I had a plumbing emergency but was out of town so my roommate took care of finding a plumber. They did 5 times as much work as was needed, tearing walls down, taping off the area, you name it.

And they charged me $5000+. When my trusty and honest Mr. Fixit came to adjust a few things, he told me it would have/should have been a $750 job and 80% of the work was totally unnecessary. I knew I was getting ripped off by them but they had me by the short hairs.

They are no hero's at all. They don't even have a valid contractors license - when I checked with the state, it was expired.

I did squawk to them and they refunded me $1500. I was ready to turn them into the State but I don't have time to follow up.

Reason of review: Pricing issue.

Location: Fontana, California

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Daina Kdu

Hello, Thank you for taking the time to share your experience. I am sorry to read about what had happened.

I would like to reach out to you and look further into the situation and see what we can do to make it better. Could I trouble you to email me directly with some more information? My email is Lyndee.Tanner@rooterhero.com.

I hope to hear from you soon. Kindest regards,

Daina Kdu

Hello, I am truly sorry to read about the service you experienced. I would like to look further into this and take action and make your experience better.

Could I trouble you to please email me directly with more information? This way I can locate you in our system. My email address is Lyndee.Tanner@rooterhero.com. I hope to hear from you soon.

Thank you for your time. Kindest regards,

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