Rooter Hero Plumbing - Rip off artists! Overcharged for unnecessary work.
I had a plumbing emergency but was out of town so my roommate took care of finding a plumber. They did 5 times as much work as was needed, tearing walls down, taping off the area, you name it.
And they charged me $5000+. When my trusty and honest Mr. Fixit came to adjust a few things, he told me it would have/should have been a $750 job and 80% of the work was totally unnecessary. I knew I was getting ripped off by them but they had me by the short hairs.
They are no hero's at all. They don't even have a valid contractors license - when I checked with the state, it was expired.
I did squawk to them and they refunded me $1500. I was ready to turn them into the State but I don't have time to follow up.
Reason of review: Pricing issue.
Location: Fontana, California
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Hello, Thank you for taking the time to share your experience. I am sorry to read about what had happened.
I would like to reach out to you and look further into the situation and see what we can do to make it better. Could I trouble you to email me directly with some more information? My email is Lyndee.Tanner@rooterhero.com.
I hope to hear from you soon. Kindest regards,
Hello, I am truly sorry to read about the service you experienced. I would like to look further into this and take action and make your experience better.
Could I trouble you to please email me directly with more information? This way I can locate you in our system. My email address is Lyndee.Tanner@rooterhero.com. I hope to hear from you soon.
Thank you for your time. Kindest regards,